Security Alert: Malware Call-Home

Luma not only improves your wifi coverage and speeds, but also improves your home's network security.   Luma is constantly monitoring your home's network traffic and is able to identify and alert when threats or threat-like behaviors are detected.

There are several types of alerts that home user may encounter. Below is an overview of the alert notifications that you might see should your home come under attack.

Malware Call-Home



The Malware Call-Home alert notification will occur when your Luma has observed traffic on your network that reflects active Malware on your network.  Malware frequently attempts to check for updates to avoid detection by our Anti-virus software.  Luma is able to detect this malware communication and alert you to which device in your home is infected.

If Luma security blocking is enabled, this will disrupt the malware communication and prevent further malicious updates. However, many of these criminal systems are very robust and build several layers of redundancy. It is best that you review the infected device and confirm that the system is up to date with respect to security patches. You should also review your anti-virus settings an make sure that they too are up to date.


For more information regarding Luma Security, please click here.

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